PODCAST
THE FUTURE OF HEALTH
Design or be designed – Guest host Chris Chan with Dr. Kyra Bobinet
You all remember Chris Chan - good friend of Health:Further and a former guest on the podcast. He is a healthcare entrepreneur and innovator in...
A patient in the morning is a consumer in the afternoon – Patrick Spear of GMDC
As the retail industry looks for new ways to improve the shopping experience and manage consumer expectations around personalization,...
HEALTHCARE ROUNDTABLE: Patient Payments
How do healthcare providers adjust to the emerging system where patients are responsible for more of their healthcare spending? How do providers...
Healthcare Amenities are not Services: Lucas Artusi, Design Institute for Health
We recently published a post about the customer-centric redesign CapitalOne is testing with their new cafes and what healthcare might be able to...
Tension in healthcare: creating consumer expectations without a consumer market
Derek Anderson is Vice President of Business Improvement at Vanderbilt University Medical Center. He is also an adjunct professor at Vanderbilt’s...