Manager of Ambulatory Implementations
Monica was born and raised on a farm in rural Northeast Tennessee, only to end up living in Paris, Atlanta, Chicago, and New York before rounding back to Tennessee–in Nashville–in the name of Healthcare. She transitioned her career from leadership roles at AT&T to clinical technology at LifePoint Health and cultivating a newfound passion–improving operations and lives through IT. Since starting at LifePoint, Monica has grown into a role she describes as a “translator” between technology and operations. Her team leads clinical technology implementations for all LifePoint employed physician practices in more than 70 communities and 22 states. In addition, Monica has played a crucial role in creating processes and standards across the organization–including provider onboarding, patient engagement, and population health, as well as strategic development for provider credentialing and enrollment optimization through blockchain solutions. When not at the office, Monica is currently pursuing her Healthcare MBA at Belmont University. Afterschool activities include her attentive involvement in various organizations. She is an Ambassador for the TN Chapter of HIMSS Board of Directors where she serves on the Advocacy Committee and supports multiple initiatives for the chapter. She is also active in Nashville Health Care Council and Leadership Health Care, where she was part of the pilot Operations Cohort and serves on the Education Committee. Earlier this year, Monica was chosen for Nashville Technology Council’s ELITE program–a fellowship program cultivating Emerging Leaders in IT to which she devotes a generous amount of her time. She’s a passionate devotee to her undergraduate alma mater, serving on the University of Tennessee’s Haslam Young Alumni Board the past two years. With what free time is left, Monica loves travelling to mountains, water, and friends. She’s an avid snow skier and slalom water skier and is always shopping for flights around the world to reunite with loved ones in both familiar and new destinations. While in Nashville, she spends precious time with friends and church family. On Saturdays in the fall, you can find her in Knoxville cheering on the Volunteers and engaging in her family’s exuberant tailgate–which was featured on CBS Sports during the 2016 football season.