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A patient in the morning is a consumer in the afternoon – Patrick Spear of GMDC

by David Shifrin | May 1, 2019 | Future of Health Podcast, Rise of the Consumer

 As the retail industry looks for new ways to improve the shopping experience and manage consumer expectations around personalization, convenience, service and digital tools, the healthcare industry is learning to engage consumers for the first time. Historically a...
HEALTHCARE ROUNDTABLE: Patient Payments

HEALTHCARE ROUNDTABLE: Patient Payments

by David Shifrin | Apr 12, 2019 | Future of Health Podcast, Generational Considerations, Operational Efficiency, Rise of the Consumer

How do healthcare providers adjust to the emerging system where patients are responsible for more of their healthcare spending? How do providers collect on unpaid medical bills? How do patients take responsibility for their care and demand accountability from their...
Healthcare Amenities are not Services: Lucas Artusi, Design Institute for Health

Healthcare Amenities are not Services: Lucas Artusi, Design Institute for Health

by David Shifrin | Apr 9, 2019 | Future of Health Podcast, Rise of the Consumer

We recently published a post about the customer-centric redesign CapitalOne is testing with their new cafes and what healthcare might be able to take from the project. Then we called up Lucas Artusi, Senior Systems Designer at the Design Institute for Health, to get...
What’s really happening? An update on value-based care and the consumerization of healthcare

What’s really happening? An update on value-based care and the consumerization of healthcare

by David Shifrin | Apr 2, 2019 | Future of Health Podcast, Rise of the Consumer

Adoption of value-based care has gone in fits and starts. The latest news shows adoption has slowed, even while providers recognize its importance. Meanwhile, tech companies are moving faster than ever, and the conversation around patients turning into active...
Chris Chan on Incumbency and Innovation

Chris Chan on Incumbency and Innovation

by David Shifrin | Mar 21, 2019 | Future of Health Podcast, Rise of the Consumer

Chris Chan is one of those people we need more of in healthcare. He’s experienced and knowledgeable while also inherently unconventional. Which means he’s perfectly positioned to look at both the “legacy” establishment and the new disruptors...
Interoperability and data blocking: Health:Further & Jumpstart Foundry join Hedgeye to talk healthcare disruption

Interoperability and data blocking: Health:Further & Jumpstart Foundry join Hedgeye to talk healthcare disruption

by David Shifrin | Mar 20, 2019 | Healthcare Industry, Rise of the Consumer

What happens when our team – Health:Further CEO Marcus Whitney along with Vic Gatto, head of our sister company Jumpstart Foundry – joins the crew from Hedgeye Risk Management? It’s a lot of brainpower in one (virtual room), as Emily Evans and Tom...
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Recent Posts

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  • A patient in the morning is a consumer in the afternoon – Patrick Spear of GMDC
  • Bright Spot: How Calibrater Health is Operationalizing Real-Time Feedback
  • HEALTHCARE ROUNDTABLE: Patient Payments
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